Terms of Service

1. Acceptance

By accessing or using Am I Findable ("the Service", "we", "our"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. These terms apply whether you use the free tier or a paid subscription.

2. The Service

Am I Findable analyzes how AI engines (ChatGPT, Claude, Perplexity, Gemini) describe a brand and produces reports with visibility metrics, competitor comparisons, and recommended actions. Reports are generated by large language models and rely on third-party AI providers; we describe how data flows to those providers in our Privacy Policy.

3. Subscriptions and billing

We offer Standard, Pro, and Enterprise plans with monthly report quotas and per-tier feature limits. Current pricing and tier details are listed on the pricing page. Paid plans renew automatically each month unless cancelled.

Quota. Each subscription tier permits a fixed number of reports per calendar month. Re-runs of existing reports count against your monthly quota equally with new reports. Quotas reset on the first day of each calendar month.

Cancellation. You can cancel your subscription at any time through the customer portal. Cancellation takes effect at the end of the current billing period; you retain full access until then.

Refunds. We do not offer refunds for partial months, unused report quota, or cancellations made after a billing cycle has begun. If you believe you have been charged in error, email us and we will review.

4. Acceptable use

You may use the Service to analyze websites you own or are authorized to analyze, including those of your clients or competitors for legitimate market research purposes.

URLs you submit must be publicly accessible. You may not submit:

• URLs requiring authentication or behind login walls
• URLs containing private credentials or tokens
• Internal network URLs or non-public infrastructure
• Content that you do not have the right to analyze
• Content that infringes any third party's rights or any applicable law

You may not use the Service to scrape competitors at scale, circumvent rate limits, reverse-engineer our infrastructure, or interfere with other users' access to the Service.

5. Report accuracy

Reports are generated by large language models and reflect probabilistic outputs, not guaranteed facts. Mention rates, sentiment classifications, and recommendations are estimates based on sampled AI responses at the time of the report. AI engines change frequently; results may differ if you re-run the report.

We make no warranty that report content is accurate, complete, or fit for any particular purpose, and no warranty that taking any recommended action will produce any specific outcome.

6. AI-generated recommendations and external research

Recommendations include suggested actions, walkthroughs, and URLs to external resources (such as Reddit threads, forum posts, or publications). These are starting points, not final deliverables.

External URLs are surfaced by automated web search and may be inaccurate, outdated, no longer accessible, or unsuitable for your specific use case. You are responsible for verifying each URL and the context of its target before engaging.

If you act on a recommendation by posting, commenting, or pitching on an external platform, you are responsible for complying with that platform's rules (for example, Reddit's content policy, FTC influencer-disclosure rules, CAN-SPAM for email outreach), and for any consequences of your posting.

7. Intellectual property

You retain ownership of the input data you submit (URLs, brand names, competitor lists). We grant you a worldwide, non-exclusive license to use the reports we generate for your business purposes.

We retain ownership of the Service and its underlying technology. We may use aggregated, anonymized data from across users to improve the Service, build benchmarks, and develop new features. We will not use your data to train AI models without your consent.

8. Account suspension and termination

We may suspend or terminate your account if you violate these terms, attempt to abuse the Service, or fail to pay any owed amount. We will generally notify you and provide a chance to respond, except where urgent action is required. You may terminate your account at any time by emailing us at the address below.

9. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

10. Limitation of liability

To the maximum extent permitted by law, Am I Findable and its operators are not liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Service, including lost profits, lost data, or business interruption. Our aggregate liability to you for any claim relating to the Service is limited to the greater of $100 or the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Am I Findable and its operators from any claim arising out of your violation of these terms, your use of the Service in a manner not permitted by these terms, or content you submit or actions you take based on report recommendations.

12. Governing law and venue

These terms are governed by the laws of the State of Utah, without regard to its conflict of laws principles. Any dispute arising out of or relating to these terms or the Service will be resolved exclusively in the state or federal courts located in Utah County, Utah, and you consent to personal jurisdiction in those courts.

13. Changes to these terms

We may update these Terms of Service from time to time. If we make a material change, we will email you and post a notice in the app at least 14 days before the change takes effect. Continued use of the Service after the effective date constitutes acceptance of the updated terms.

14. Contact

Questions? Email support@amifindable.com.